Shanghai, China
4K followers 500+ connections

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Experience & Education

  • miHoYo

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Courses

  • Applied Modern Statistical Learning Methods

    DSO-530

  • Business Analytics

    DSO-510

  • Fraud Analytics

    DSO-562

  • Managerial Statistics

    GSBA-524

  • Statistical Computing and Data Visualization

    DSO-545

  • The Analytics Edge: Data, Models, and Effective

    DSO-570

Projects

  • Fraud Detection of Credit Card Payment

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    Building supervised models to capture fraud payment from 10,000 real world transaction records

    • Created 165 new expert variables to measure likelihood of fraud of each record and applied feature selection and PCA (Principle Component Analysis) to reduce the dimension to 21 variables

    • Captured fraudulent records with over 97% of correctness by using random forest, boosting and neural network algorithm

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  • MyLA 311 Call Center Service Requests

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    A data visualization project focus on improving the efficiency of government call center

    • Conducted forecast analysis of over 3M+ data provided by City of Los Angeles; presented geographic shifts of request by joining coordinates to the original data

    • Developed insights regarding channel optimization, call transfer and staffing; wrote code to create dashboard using R Shiny App to deliver findings

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