Assistant Manager Product Portfolio Management (Credit Card)

Overview

To assist in organizing, planning and delivering business outcomes of the product and portfolio/optimization Services team through product lifecycle management. Directly supervise, support, guide and lead a product management/business optimization team that drives business demand intake, backlogs, and the creation and maintenance of portfolio, product, and solution roadmaps. Drive execution for the full lifecycle project implementation through agile delivery methods across the project portfolio. Partner with business, and technology teams on planning, and execution of activities across product domains with risk/control and process redesign mindsets. Considered a key contributor on complex technology and process redesign initiatives.

Responsibilities

• Assist in development, and retention for a high performing team of business transformation analysts, ensuring roles and career trajectories are well-defined and evolve as the organization transitions
• Support technology strategy, establish priorities, and set goals for medium-to-large technology and process redesign projects that align with department/organizational objectives
• Support planning and execution of the process and activities required for an Agile Release Train model
• Empower team members by giving clear areas of ownership that align with product and portfolio objectives and business outcomes
• Deliver aspects of the innovation process from ideation to implementation across product, technology, and business process domains
• Analyze business needs and risks to develop and implement solutions that leverage modern, cloud systems and functionality.
• Manage partnerships and collaboration with stakeholders to identify critical challenges, devise solutions, and facilitate the attainment of business objectives
• Collaborate with business and technology stakeholders and partners to communicate vision, direction, and strategic objectives
• Support development of system and business process analyses, feasibility studies, pilots, and implementation of applications and systems
• Plan, manage, and provide overall leadership on highly visible projects and initiatives
• Effectively communicate with staff, senior management, internal technology teams, and vendors/system providers regarding system implementations, enhancements, process redesign, and technology programs
• Ensure new designs, changes, or enhancements to systems meet user requirement needs and ensure adherence to industry, regulatory, department, and enterprise standards
• Manage business relationships, demand/resource planning, and prioritization of resources and initiatives
• Support the design, analysis, development, testing, implementation, and maintenance of new or enhanced technology infrastructure and software that affect member services and operational functions
• Evaluate the effectiveness of regulatory and industry practices, products, technologies, and vendor offerings
• Provide technical knowledge in current and emerging technologies, trends, and practices
• Propose new projects, configuration, systems architecture, systems integration, enhancements, outages, changes, and process improvements
• Perform supervisory/managerial responsibilities
• Perform other duties as assigned
  
  
  

Qualifications

• Bachelor’s degree in Finance, Accounting, Computer Science, Information Technology, or related field
• Significant experience in managing product vision, backlog, and road mapping to build and launch technology and process redesign
• Significant experience in Agile principles and methodologies
• Significant experience working on multiple priorities and driving solutions in a fast-paced working environment
• Experience in researching, compiling, and documenting data, business processes, and workflow
• Experience in applications and system/user performance testing
• Significant experience managing cross-functional, multi-dimensional teams and projects of high complexity
• Advanced skill effectively communicate technical and non-technical issues and information clearly and concisely to all levels of management and team members
• Significant skill identifying and analyzing business requirements and recommending solutions
• Significant skill developing and implementing programs in a leadership role
• Significant organizational, research, analytical, problem-solving, planning and time management skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective verbal and written communication skills
• Significant skill interacting with staff, management, and vendors, with diplomacy and thoughtfulness
  
  
  

Desired Qualifications

• Knowledge of Navy Federal functions, culture, operations, systems, and organizational objectives
• POPM, PMP, or related certifications
  
  
  

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM
  
  
  

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602
  
  
  

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes® 2026 America's Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
• Forbes® 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026
  
  
  

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.