Claim and Payment Technician III

The California State Lottery is looking to fill the exciting role of a Claim and Payment Technician III!

If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team!

People are drawn to the California State Lottery because we:

• We have a worthy mission that we’re sure you’ll take pride in too.
• Are an energetic, creative, and talented team
• Value diversity and inclusion in the workplace
• Empower team members to bring their knowledge, expertise, and innovation
• Recognize individual and team contributions
• Support the importance of work-life balance
• Invest in the professional development of our team members
• Are dedicated to preserving our environment by lowering our carbon footprint

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state agencies that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding to California schools while simultaneously supporting local communities. Ninety-five cents of every dollar spent by players goes back to local communities in the form of contributions to public schools and colleges, prizes and retailer compensation.

In fiscal year 2023-24, the California Lottery provided over $2 billion in supplemental funding for California public schools, bringing the total contributions to more than $46 billion since we began in 1985. Lottery products are sold at more than 23,000 retail locations throughout the state. Product offerings include an average of 52 fun and entertaining Scratchers games and several draw games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.

Job Description and Duties:

Prize Payments is a resilient team, made of motivated members with good working relationships, and is committed to the timely and accurate processing of payments. Under the general direction of the Post Payment Supervising Program Technician III, the Program Technician III performs the more sensitive and complex functions related to the validation and payment of prize claims. The incumbent provides excellent customer service to the general public through continuous improvement, clear communication and dedication to maximize supplemental funding for public education.

This position requires a current Program Technician III exam. If you need to take the exam or if your score has expired, click here to gain list eligibility.

This position is headquartered at the Sacramento Headquarters. This position is not eligible for telework.

You will find additional information about the job in the Duty Statement.

Desirable Qualifications

• Effective communication skills both written and verbal
• Ability to follow established policies and procedures
• Excellent customer service skills
• Organizational and time management skills
• Experience in Microsoft Office tools

For more information about this opportunity, benefits, and instructions on how to apply -- click the Apply button.