Commercial Lines Insurance Customer Service Representative

Customer Service Representative

Our client is a retail Agency servicing the state of Mississippi. They have built their business by making solid commitments to their business relationships with their producers, their companies and their service providers, to provide superior service and knowledge at all times. This position helps them to uphold that commitment to their customers in a family friendly work environment. Full benefit package including company paid Employee Life and Health Insurance and 401k.

Responsibilities:

Commercial insurance customer service skills including:

• AMS 360 Management System Preferred
• Answering Inquiries
• Issuing payments
• Quoting and issuing policies and endorsements
• Exceptional phone skills
• Brokering ancillary lines of business
• Manage relationships between carriers and agents

Experience / Educational Requirements

• Minimum of 4 years of customer service experience
• Good interpersonal skills
• Excel experience required
• Ability to work as part of team
• P&C license is required