Director, Practice Operations

Provider centered. Patient focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specialist who believes relationships matter and meaningful care start from within, you’ll feel right at home here.

The Director of Practice Operations is responsible for overall operational, financial, quality and service performance in the various physician practice markets/locations. In addition, the Director of Practice Operations will play a leadership role in creating and executing a strategic plan and identifying and implementing business development strategies to promote growth, improve quality and system performance. Reporting directly to the local Market President or Chief Operating Officer at Revere Medical, the incumbent will have support and autonomy to handle current challenges, and to help recruit and grow the practices.

This position is based in the Novi, Michigan area. Candidates must be located within or willing to relocate to the area, as the role requires regular on-site travel to practice locations.

Operating Resp onsibilities

• Direct all functions of physician practice operations for the multiple physician practices.
• Full P&L responsibility to include completing the annual operating and capital budgets operations and finance.
• Formulate long-term strategic plans and business development programs for operational needs.
• Evaluate practice efficiency including all personnel (physicians, clinical and administrative support staff) utilizing accepted quality measures, productivity standards, skill mix comparisons, and patient satisfaction survey data.
• Participate in physician recruitment activities, and contract negotiations, as needed.
• Collaborate with Physicians and clinical staff, to address and respond to patient care needs and issues. Implement new operational models and structures to reduce costs, improve quality and enhance service to patients.
• Collaborate with Physicians and clinical staff, to address and respond to patient care needs and issues. Implement new operational models and structures to reduce costs, improve quality and enhance service to patients.
• Provide leadership to the Operations Team.
• Partners with finance to develop business plans for new providers.
• On boards new physicians and advanced practitioners consistent with our policies and procedures
  
  

Specialized Knowledge And Skills

• Demonstrated team building skills.
• Strong interpersonal skills and ability to interact positively with a wide range of constituents.
• Demonstrate skills in business analysis and/or financial management.
• Excellent communication and leadership skills, and ability to work independently and autonomously.
• Good technical/computer skills and organizational skills.
• Proven excellent written and verbal communication skills. Ability to present information to small and, at times, large audiences.
• Ability to function effectively within an ever-changing environment and to meet deadlines and reprioritize as necessary.
• Ability to work both independently and within a team environment and a multi-dimensional environment.
• Creative, flexible, self-motivated, professional must possess sound judgment ability to plan and initiate new activities consistent with achieving service excellence.
  
  

Education & Experience

• Bachelor’s degree or equivalent amount of education and experience, master’s degree in healthcare administration or related field preferred.
• Minimum of seven years of senior leadership experience in healthcare, including prior experience in Physician Practice Management.
  
  

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Company paid life insurance
• Flexible time off + Vacation Exchange Program
  
  

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.

If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.