Inside Sales Engineer

Inside Sales Engineer – IT Infrastructure & Security SolutionsPosition Summary

WCC Technology Group is seeking a highly motivated Inside Sales Engineer to support our Technology Consultants by designing, configuring, pricing, and presenting best-in-class technology solutions. This role combines technical expertise with sales support, helping customers identify the right networking, cybersecurity, wireless, collaboration, cloud, and physical security solutions to meet their business objectives.

The ideal candidate is passionate about technology, thrives in a fast-paced VAR environment, and can confidently translate customer requirements into accurate, competitive, and profitable solutions.

Key ResponsibilitiesTechnical Solution Design

• Design and configure complete technology solutions based on customer requirements.
• Recommend best-fit products and architectures while balancing performance, scalability, security, and budget.
• Develop Bills of Materials (BOMs), Statements of Work (SOWs), and solution documentation.
• Ensure solution compatibility across multiple manufacturers.

Quoting & Pricing

• Configure and price solutions using manufacturer and distributor tools.
• Work with vendor channel teams to obtain special pricing, deal registrations, promotions, and bid support.
• Maintain target gross margins while delivering competitive proposals.
• Coordinate with procurement and operations to ensure product availability and lead times.

Manufacturer Expertise

Develop and maintain expertise in technologies from leading manufacturers including:

• Cisco
• Hewlett Packard Enterprise (HPE)
• Aruba Networks
• Juniper Networks
• Fortinet
• Verkada
• Rhombus Systems
• Axis Communications
• Microsoft
• Dell Technologies
• VMware
• Additional networking, cloud, cybersecurity, and infrastructure vendors as required.

Sales Support

• Partner with Technology Consultants throughout the sales cycle.
• Participate in customer discovery meetings.
• Present technical recommendations and solution overviews.
• Assist with RFPs, RFQs, and proposal responses.
• Help overcome technical objections and provide competitive positioning.

Customer & Vendor Relationships

• Build relationships with customers, distributors, and manufacturer channel teams.
• Coordinate product demonstrations, proof-of-concepts, and technical evaluations.
• Stay current on manufacturer certifications, product releases, and industry trends.

CRM & Sales Operations

• Maintain accurate opportunity records in the CRM system.
• Track project status, pricing revisions, and customer communications.
• Prepare forecasts, reports, and pipeline updates.
• Collaborate with purchasing, engineering, and project management teams to ensure successful project delivery.

Required Qualifications

• 3–5+ years of experience with an IT Value Added Reseller (VAR), Systems Integrator, MSP, or technology manufacturer.
• Experience designing and quoting enterprise technology solutions.
• Strong understanding of:
• Enterprise networking
• Wireless networking
• Cybersecurity
• Firewalls
• Switching and routing
• Physical security systems
• Video surveillance
• Access control
• Cloud technologies
• Collaboration solutions

Technical Skills

Experience with one or more of the following:

• Cisco
• HPE
• Aruba
• Juniper
• Fortinet
• Verkada
• Rhombus
• Axis
• Microsoft
• VMware
• Dell Technologies

Experience with distributor quoting portals including TD SYNNEX, Ingram Micro, D&H, and Arrow is highly desirable.

Software Skills

• Advanced Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• CRM platforms (Salesforce, HubSpot, ConnectWise, or equivalent)
• Microsoft Teams
• Quote generation and proposal software

Professional Skills

• Excellent written and verbal communication
• Strong presentation skills
• Ability to explain technical concepts to both technical and executive audiences
• Outstanding organization and project management
• Strong analytical and problem-solving abilities
• Detail-oriented with excellent follow-through
• Ability to manage multiple opportunities and deadlines simultaneously

Preferred Certifications

One or more of the following is highly desirable:

• Cisco (CCNA, CCNP)
• Fortinet NSE/FCP
• Aruba Certified Professional
• HPE ASE
• Juniper JNCIA/JNCIS
• Axis Certification
• Verkada Certification
• CompTIA Network+
• CompTIA Security+

Success Metrics

Success in this role will be measured by:

• Accuracy and speed of quote turnaround
• Gross margin performance
• Technical accuracy of proposed solutions
• Customer satisfaction
• CRM data quality
• Proposal win rate
• Support provided to Technology Consultants
• Manufacturer certifications earned and maintained

Why Join WCC Technology Group?

• At WCC Technology Group, you'll work alongside experienced technology professionals delivering innovative infrastructure, cybersecurity, cloud, and physical security solutions. You'll have opportunities to work with industry-leading manufacturers, earn certifications, expand your technical expertise, and play a key role in helping organizations modernize their technology environments.