EWTN

Operations Coordinator

EWTN Washington, DC

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Description

HOW YOU WILL IMPACT THE BIG PICTURE:

The Operations Coordinator supports EWTN News leadership by managing team coordination, logistics, and operational workflows with a focus on efficiency and communication. This position bridges multiple functions, including HubSpot management, contract tracking, and event planning, to enhance organizational effectiveness.

What You Will Do

  • Support the COO and Strategic Operations Managers of EWTN News by drafting memos, briefs, and correspondence, as well as calendaring, meeting preparation, expense routing.
  • Support Digital Marketing and advertising initiatives through email and e-blast execution; maintaining list hygiene and performance reports; track YouTube analytics, revenue, and projections.
  • Maintain the master contract and subscription tracker; flag upcoming renews as needed.
  • Serve as first point of contact for inbound internal and external requests directed to the COO and Strategic Operations Manager; draft responses appropriately.
  • Partner with administrative team to support office management, coordinate meeting logistics, track cross-functional deliverables, and support billing-related tasks.
  • Collaborate with teammates for special events planning for both on and off-site.
  • Draft and maintain standard operating procedures; identify process gaps and recommend practical improvements.

About You

  • You have a minimum of three to five years of prior experience in operations, administrative, or coordinator roles, ideally in media, publishing, or a mission-driven organization.
  • You have a BA in Journalism, Communications, or other related field.
  • You are a practicing Catholic with an understanding of the faith and a strong commitment to EWTN’s mission.
  • Mid-level HubSpot experience or demonstrated ability to learn HubSpot quickly; ability to work efficiently with email workflows, list management, and basic reporting; proficient working with the Microsoft 365 suite.
  • Excellent written and verbal communication skills, with the ability to draft professional correspondence on behalf of leadership.
  • A pro-active self-starter with a can-do attitude and a strong work ethic.
  • Highly organized and detail-oriented; able to multi-task at a high level to manage multiple priorities across competing stakeholders.
  • Comfortable using AI tools to accelerate routine work; prior experience using Copilot, ChapGPT or equivalent is preferred.
  • Ability to work with discretion and project a professional demeanor at all times; proven ability to handle confidential information.
  • Flexible to work an adjusted schedule when necessary, for events and special projects.

Preferred Qualifications

  • Bilingual; proficiency in reading/writing/speaking in any language(s) in addition to English; Spanish is preferred
  • Experience supporting executive-level leaders
  • Familiarity with monday.com or equivalent project management tools

What You’ll Love About Working Here

  • We offer a career with purpose! Apply your talents, knowing your contributions help to advance EWTN’s mission of sharing the Gospel with the world.
  • Caring environment - we value the importance of family/life balance and welcome you as an EWTN family member, not just an employee.
  • Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life & Disability insurance and Retirement Savings Plan.
  • 11 Paid Holidays and generous Paid Time Off program.
  • Tuition reimbursement through our partnership with Catholic International University.
  • Spiritual enrichment - freedom to participate in Mass, visit the chapel for prayer or attend an annual retreat.
  • Ability to learn alongside legacy employees while bringing new ideas to the growing team!
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Broadcast Media Production and Distribution

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