Quality Improvement Analyst

Role: Quality Improvement Analyst

Position: Remote

Duration: Long Term

Job Description:

This position will lead quality improvement efforts and agile development processes to enhance the NC Health Connex system. The employee will design and implement metrics and qualitative data collection methodologies that help the organization understand system health, user engagement, and population health trends derived from HIEA data. The role is also responsible for analyzing and reporting findings and making recommendations that will drive continuous improvement across provider engagement, operations, and analytics teams. Through strategic insights and effective collaboration, the position ensures that NC Health Connex remains avital tool for healthcare providers, payers, and public health stakeholders in North Carolina.

• Experience applying quality improvement methodologies to strengthen processes and support data-driven decision-making.
• Experience in developing dashboards, visualizations, and analytic reports using clinical and operational datasets.
• Experience in program evaluation, survey design, statistical analysis, and translating findings into actionable recommendations.
• Developing interview guides, facilitating focus groups, and conducting thematic analysis to support comprehensive healthcare program evaluations.
• Experience to synthesize complex health and interoperability data for technical and non-technical audiences, including state-level stakeholders.

Best Regards,

Mohan Sai | Technical Recruiter

Software Technology Inc. (STI)

📍 100 Overlook Center, Suite 200, Princeton, NJ 08540

📞 609-459-0206 | ✉️ mohan.sai@stiorg.com

🔗 LinkedIn | 🌐 stiorg.com