Senior Fraud Advisor

Senior Fraud Advisor

Join a global fraud prevention and authentication technology business as a Senior Fraud Advisor, where you will work directly with banks, payment providers and financial institutions to help them better understand, prevent and respond to complex fraud threats.

This is a highly specialist advisory role for someone who can combine fraud domain expertise, hands-on data analysis and strong customer-facing communication. You will not simply be producing reports in the background. You will be working with sophisticated fraud teams, analysing customer data, identifying the story behind the trends and translating that insight into clear recommendations that improve fraud outcomes, reduce friction and help customers make better risk decisions.

The business is continuing to invest in its advisory capability, with growing demand across areas such as AI-led fraud prevention, behavioural biometrics, 3DS, authentication, account takeover, scams and real-time transaction risk. This is an opportunity to join a high-impact function at a point where the role can have real visibility, influence and long-term career value.

About the role

As Senior Fraud Advisor, you will sit between customer success, solution consulting, sales and data science, acting as a trusted advisor to enterprise customers.

Your role will be to help customers understand what is happening within their fraud environment, where risk is emerging, where friction is being introduced, and where prevention strategies can be improved.

You will analyse customer fraud and authentication data, identify meaningful patterns, and present findings in a way that is commercially useful, technically credible and easy for customers to act on.

This is not a pure analyst role, a data science role, or a back-office fraud operations role. It is a customer-facing advisory position for someone who enjoys combining analytical depth with presentation, consulting and strategic customer impact.

Key responsibilities

• Analyse customer fraud, payments and authentication data to identify trends, performance issues, emerging threats and opportunities for improvement.
• Translate complex data into clear, practical recommendations for customer fraud teams, business stakeholders and senior decision-makers.
• Present insights in customer meetings, advisory sessions, business reviews and fraud performance discussions.
• Help customers understand the value being delivered through fraud prevention, authentication and risk intelligence solutions.
• Identify opportunities to reduce false positives, improve fraud detection performance, reduce friction and strengthen customer decisioning.
• Work closely with data science teams to interpret analysis, frame customer questions and turn technical findings into business-ready recommendations.
• Partner with customer success, solution consulting, sales and product teams to support customer outcomes and long-term value.
• Act as a subject matter expert across areas such as digital fraud, account takeover, scams, authentication, behavioural biometrics, payments fraud and transaction risk.
• Support customer engagement through insight, credibility and clear communication rather than generic reporting.

Ideal candidate profile

• Strong experience in fraud prevention, payments fraud, fraud analytics, banking fraud, merchant risk, authentication, financial crime technology or digital fraud.
• Hands-on experience analysing large and complex fraud, payments, authentication or transaction data sets.
• A strong understanding of how to identify fraud trends, risk patterns, false positives, rule performance issues, intervention challenges or fraud detection opportunities.
• Clear evidence of turning analysis into actionable recommendations that influence fraud strategy, customer decisions or operational outcomes.
• Customer-facing experience in fraud advisory, consulting, solution consulting, customer success, professional services, fraud strategy or a similar role.
• Strong presentation and communication skills, with the ability to explain complex fraud findings to both technical and non-technical audiences.
• Experience working with banks, payment providers, fintechs, merchants, card issuers, financial institutions, fraud prevention vendors or authentication technology providers.
• A consultative mindset, with the confidence to advise, challenge and influence customers.

Experience that would stand out

• Experience with 3DS, authentication, behavioural biometrics, account takeover, scams, APP fraud, mule activity, card-not-present fraud or digital banking fraud.
• Experience creating customer-ready reports, fraud performance reviews, business reviews, QBRs, dashboards or executive-facing recommendations.
• Experience working for or with fraud prevention vendors, identity risk vendors, behavioural biometrics providers, authentication platforms, payments fraud companies or digital banking fraud teams.
• Experience supporting customer value conversations, advisory continuation, renewals or long-term customer relationships through demonstrated fraud prevention value.
• Experience partnering with sales, solution consulting, customer success, data science, analytics or product teams.

Why join

• This is a chance to join a specialist fraud prevention and authentication business with a platform already trusted by major financial institutions.
• You will work on meaningful fraud problems across banking, payments and financial services, where the work has real impact on fraud loss, customer experience and risk decisioning.
• The advisory function is becoming more consultative and value-led, creating an opportunity for someone to have genuine influence over how customers understand and apply fraud insight.
• You will be working with advanced technology across AI, behavioural biometrics, 3DS, authentication and real-time fraud prevention.
• The role offers a rare blend of fraud strategy, analytics, customer engagement and commercial impact.
• You will be supported by an experienced leadership team that understands the fraud market and values people who can think, advise and communicate clearly.

Location and travel

• This is a remote role based in the United States.
• East Coast is strongly preferred, with Central time zones also considered.
• Some travel will be required for customer meetings, internal collaboration and key business engagements.

Final Thoughts

• This role will suit someone who wants to move beyond internal fraud operations or pure analytics and step into a more visible advisory position.
• For the right person, it offers the chance to work directly with enterprise financial institutions, interpret complex fraud data, shape recommendations and become a trusted advisor on problems that genuinely matter.
• If you enjoy the intersection of fraud strategy, data, customer impact and advisory work, this is a strong opportunity to explore.