Study Moderator

Work Location: Seattle, WA (onsite)

Schedule: Mon-Fri, business core hours (flexibility needed)

Job Status: Full-time, Temporary

Start date: ASAP

End date: 6/26/2026, possibility of extension

Compensation: $33.00 USD per hour

Position Description:

The Moderator will interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager. Training will be provided before the start of data collection. Sessions occur in Sunnyvale, CA, with additional support staff on-site to manage participant intake and provide technical support.

Main Responsibilities:

• Operate data collection equipment
• Organize, set up and prepare sets
• Manage participants’ schedules and other paperwork
• Comply with safety and security requirements (e.g. set lock-down)
• Support participants with completing a survey at the end of each session
  
  
  

Requirements:

• Full-time availability (40 hours/week)
• Basic experience with power tools such as drills and screwdrivers
• Excellent customer service attitude
• Organized, detail oriented, self-driven and able to work independently
• Personable and a positive attitude
• Experience with Google Workspace
• Able to work in a highly secure and confidential environment
• Ability to speak other languages is a plus
  
  
  

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace changes and innovate courageously
• We grow together through spirited teamwork
  
  
  

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.