Vice President, HR Employee Relations Focus

About the role

The Vice President of Human Resources leads the organization's employee relations strategy, serving as the senior-most authority on workplace conduct, conflict resolution, investigations, and employment compliance. This role is both a strategic partner to executive leadership and a hands-on leader who sets the standard for how the organization handles its most sensitive people matters — fairly, consistently, and in alignment with company values and applicable law.

Key responsibilities

• Develop and own the enterprise ER strategy, including policies, investigation protocols, documentation standards, and case management processes.
• Serve as the final escalation point for high-risk, complex, or executive-level ER matters including terminations, separations, and legal disputes.
• Oversee the full investigation lifecycle — intake, planning, interviews, findings, remediation — ensuring fairness and legal sufficiency.
• Collaborate closely with Legal and outside counsel on matters with litigation, regulatory, or reputational exposure.
• Advise executives and senior managers on performance management, progressive discipline, and involuntary separations.
• Design and deliver ER training for managers, covering topics such as respectful workplace conduct, documentation, and early conflict intervention.
• Monitor ER case trends and produce regular reporting to CPO, identifying patterns and recommending systemic interventions.
• Maintain and update the employee handbook, code of conduct, and all ER-related policies to reflect legal and cultural changes.
• Lead workplace accommodation processes, including ADA, religious accommodations, and leave-related matters in partnership with Benefits.

Qualifications

• Bachelor’s Degree Required
• Must have experience in the Insurance industry
• 8+ years of HR experience with a minimum of 4 years focused specifically on employee relations, labor relations, or employment compliance.
• Deep expertise conducting and overseeing complex workplace investigations, including harassment, discrimination, and retaliation matters.
• Thorough knowledge of federal and state employment law (Title VII, ADA, FMLA, FLSA, NLRA, and state equivalents).
• Experience navigating high-stakes employment situations — reductions in force, executive terminations, EEOC charges, or arbitration.
• Demonstrated ability to maintain neutrality and confidentiality while building trust with employees at all levels.
• Strong analytical skills & exceptional written communication skills — investigation reports, policy documents, and executive briefings.

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Featured benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)

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