Hot take: most companies already have an “LSA.” They just don’t call it that. I hate the term “LSA” because it’s a catch-all for a bunch of different use cases. Some companies use an LSA for business needs (work-from-home, cell and internet). Others use it to deliver on an employee proposition (tuition, commuter, fitness, family formation). I’d bet most companies already have an LSA, whether they call it that or not. The catch is that it’s often split across a pile of point solutions and reimbursements. So you’re not really simplifying anything. You’re just distributing the same dollars through more systems. Curious what yours is. What’s your LSA hiding in plain sight?
This is such a good point. A lot of “new” AI workflows are really abstractions over existing operational patterns, the shift is usually in usability, accessibility, and orchestration, not the existence of the workflow itself.
Thoughtful. As always
Founders often ask, How do we grow? Operators usually ask, What breaks if we do? That’s a very different conversation.
What decision have you made this year that improved operational certainty more than revenue?
Growth usually becomes heavier once communication, follow up, and execution start relying too heavily on manual effort.