We're thrilled to announce our newest client EG On The Move, the UK's leading convenience retail operator 🎉 We'll be helping them level up their customer experience across 187 UK sites with over 1200 mystery shopping visits, providing the teams with actionable insights they need to keep service consistent at every location! Junaid Manjra, Director of Retail and Food Services at EG On The Move, said: “Our partnership with Serve First reflects wider shifts in the forecourt sector, as sites become increasingly sophisticated multi-brand, multi-service destinations. As this complexity grows, so does the challenge of delivering a consistent customer experience across large estates, placing greater emphasis on data-led insight and execution at site level." We're proud to be trusted by another major UK retailer and looking forward to growing this partnership. #newclient #customerexperience #CX
EG On The Move Chooses Serve First for Customer Experience Insights
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Managing Director at BOXTEC. Business Operations Specialist. Delivering Solutions through Technology into Retail, Hospitality and beyond.
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