About
I am a Solutions-based leader with a vast background in information…
Activity
1K followers
Experience & Education
Licenses & Certifications
Volunteer Experience
-
Planning Committee
Texas Dreamin'
- Present 6 years 11 months
Texas Dreamin is a Texas-sized Ohana Community-led conference that provides Knowledge and Inspiration while celebrating anyone who uses Salesforce!
-
Board Treasurer
Lakes of Las Colinas Homeowners Association
- Present 7 months
-
-
Board of Directors, Salesforce Administrator
GLFD, a 501(c)3
- 7 years
Arts and Culture
Helped implement Salesforce.com in this previously technology-free entity consolidating data, as well as defining business processes, and technology into organization.
Specific Accomplishments:
- Consolidation & import of organizations data into Salesforce via Apsona and DemandTools.
- Serve as primary point of contact for all technology related items both internal and external to organization providing training and best practice on technology solutions
- Implemented Office365…Helped implement Salesforce.com in this previously technology-free entity consolidating data, as well as defining business processes, and technology into organization.
Specific Accomplishments:
- Consolidation & import of organizations data into Salesforce via Apsona and DemandTools.
- Serve as primary point of contact for all technology related items both internal and external to organization providing training and best practice on technology solutions
- Implemented Office365 cloud solutions for increased communication and consistent external branding.
- Creation and maintenance of organization’s external website, it’s integration with Salesforce (NPSP 3) via Web-to-lead, app integration, MailChimp API, and Click & Pledge donation, event, and payment processing.
- Processing of numerous types of data and associated merge / migration into Salesforce from fundraising events throughout the year.
- Setup of automated check-in of attendees at events, remote donation & membership payment
- Prepare quarterly marketing e-newsletters sent out to 2000 + contacts via MailChimp.
- Continued management of Salesforce instance for approximately 12 users. -
Salesforce Consultant
Ferguson Road Initiative
- 1 month
Social Services
Volunteered as part of the Jericho Road’s “Summer of Non-Profit” program to assist local non-profits with Salesforce related projects for their organizations. These non-profits are typically smaller in size and have little to no budget for paid engagements.
Specific Accomplishments:
- Planned out and executed successful data migration from NPSP 2 “bucket” account model to NPSP 3 Household model and associated training of new functionality to key individuals.
- Cleanup of over 2500…Volunteered as part of the Jericho Road’s “Summer of Non-Profit” program to assist local non-profits with Salesforce related projects for their organizations. These non-profits are typically smaller in size and have little to no budget for paid engagements.
Specific Accomplishments:
- Planned out and executed successful data migration from NPSP 2 “bucket” account model to NPSP 3 Household model and associated training of new functionality to key individuals.
- Cleanup of over 2500 account / contact records in preparation to Household Account Model
- Setup of Apsona’s Document & e-mail Merge solution for automation of donor receipts and welcome & renewal letters.
- Continued management of Salesforce instance for approximately 10 users. -
Numerous Roles
Wynnewood North Neighborhood Association, a 501(c)3
- 19 years
o Webmaster (2009-2013, 2016-2017)
o General Member (1999 to Present)
o President (2001-2002,2005)
o Vice President (2000, 2003,2004) -
Numerous Roles
Old Oak Cliff Conservation League, a 501(c)3
- 5 years
o Home Tour Chairman 2001
o Neighborhood Representation (Wynnewood North 2000, 2004)
o Treasurer (2002, 2003)
o General Member at Large (multiple years)
Courses
-
Salesforce Administration
ADM-201 Completed 05-2015
-
Salesforce Advanced Administration
ADM-211 Completed 12-2015
Organizations
-
Dallas Salesforce Users Group
-
- Present -
Dallas Salesforce Non-Profit Users Group
-
- Present
Recommendations received
4 people have recommended Dean
Join now to viewOther similar profiles
-
Efrain Gerard Benavides
Efrain Gerard Benavides
Efrain was a global Salesforce Solution Architect, Program Manager, entrepreneur, and professor. He was known for transforming CRM strategies into meaningful, human-centred digital experiences. <br><br>He brought his expertise to top organizations including IBM and Cognizant, delivering enterprise solutions that aligned people, platforms, and strategic vision. He served as Dean at Tecnológico de Monterrey, Professor at SBS Swiss Business School, and mentored countless professionals across industries. <br><br>His journey, from Mexico to the USA and ultimately to Canada, reflected both his entrepreneurial sprit and the strength of his skills. Efrain led with insights, mentored with heart, and believed that real transformation began from within.<br><br>His legacy lives on in the systems he shared, the students he taught, and the lives he touched.
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content