About
Services
Articles by Mike
-
A "Secret" Gift From My Son
A "Secret" Gift From My Son
October 23, 2003 will forever be the darkest day of my life..
10 Comments -
The Chris Groom Memorial Fund
The Chris Groom Memorial Fund
I invite each of you to visit a very special website, The Chris Groom Memorial Fund in honor of my son, Chris. Chris…
2 Comments
Activity
7K followers
-
Mike Groom shared thisThe Heart Behind Team Chris 22 years later, we still run, give, and gather in his name. Not because of what we lost—but because of who he was. In 2003, our son Chris was killed in a car accident at just 19 years old. He was full of light—kind, funny, and fiercely loved. To honor him, we started the Chris Groom Memorial Fund—also known as Team Chris—to turn grief into good. Each year, we raise funds for Toys for Tots and local children in need, keeping Chris’s generous spirit alive through giving. Every toy, every smile, every act of kindness carries his legacy forward. Join us in continuing his story: 🧡 www.TeamChris19.com Facebook.com/TeamChris19 #TeamChris #InMemoryOfChris #ToysForTots #CommunityGiving
-
Mike Groom shared thisUnfortunately, it's our 20th Anniversary...TeamChris19.com
-
Mike Groom shared thisI’m #hiring. Know anyone who might be interested?
-
Mike Groom shared thisOn-Hold for Home Healthcare If you manage a home healthcare agency you may think that your patients are the only people you serve, but service is so much more than that. You also serve the other medical partners involved in each patient’s care, as well as family members and caregivers who may reach out you on a patient’s behalf. Beyond that, you serve your own healthcare providers who are working in the field. Any of the people you serve may end up spending some time on-hold when they call your office. This time can still be productive with professional on-hold messages. From sharing basic information, like office hours, to highlighting special events, messages are customized to meet your needs. Plus, on-hold messages enhance the caller experience, which helps you to better serve your patients and business partners. If you’re wondering how on-hold marketing could work for your home healthcare agency, let me know. My company specializes in the meeting the unique needs of those who serve others. #marketing #healthcare #homehealth
-
Mike Groom shared thisOn Hold for Apartment Communities What’s your pet policy? How much parking is available? Is there additional storage onsite? Do you have laundry facilities? These are just some of the basic questions that renters ask when considering an apartment facility. But there are many other things they may not have considered. If you manage an apartment community, you understand the importance of onsite amenities and you have a pretty good idea of what your renters desire, sometimes even before they do. These nuances vary from one property to another, which is why direct marketing is so important. When you use on-hold messages you are speaking directly to current or future residents. Professional on-hold marketing not only enhances the caller experience, but it also builds your brand and sets the tone. Even the background music can be selected to be elegant, peaceful, upbeat, or energetic depending on what appeals to your residents. In the same way that you might decorate a model apartment, you can create a lifestyle expectation using on-hold messages. Because, after all, it’s those little extra touches that make people feel at home. #marketing #brand #apartments
-
Mike Groom shared thisOn-Hold Messages for Financial Services You’ve probably heard that it’s never too early to start planning for your retirement, but many people don’t think about their long-term financial health until they are well into their careers. When they do, the learning curve can be steep. This is why it’s important for those offering financial services to educate their clients. On-hold messages are a great tool to help achieve this goal. While the scope of financial services can include insurance, mortgages, banking and budgeting, many people turn to advisors for investment advice and retirement, estate, and tax planning services. Within these categories, there are a number of options available that many consumers may not have ever considered. Professional on-hold messages can help introduce new concepts and encourage callers to ask questions. When you invest in on-hold marketing, you are reaching the very people who are interested in your service. Customized messages are an effective way to engage callers rather than leaving them listening to music, chimes, or silence. Messages about the advantages of different investment options can provide great returns in the form of follow up questions that drive revenue. Message me if you’d like to learn more about how you can use on-hold time to meet your marketing goals. #marketing
-
Mike Groom shared thisOn-Hold for Specialized Senior Care Just as no two career paths or retirement pursuits are the same, senior care can look very different depending on the individual. Some specialty areas include independent or assisted living, rehabilitation, long-term care, memory care, and even hospice. If you manage a facility that caters to the needs of seniors, you may offer some or all of these options. On-hold messages are a great way to let callers know your areas of expertise. Family members are often involved in and concerned about the well-being of their loved ones, but may not be educated about the levels of care offered by your facility. By integrating this information into on-hold messaging, you may be able to open doors to important conversations about options within your facility. While a caller may not be on hold long enough to hear everything about your rehab equipment, staff, dining options, transportation services, or social activities, this time can still be informative and educational. By sharing helpful details about your facility, you build confidence and encourage a sense of community. What can on-hold marketing do for your senior care facility? It can set you apart, build interest, and make your organization more memorable. Message me to learn how. #marketing #senior care #assisted living
-
Mike Groom shared thisOn-Hold Marketing for Hospice Many families don’t know much about hospice care until it is needed. This often happens when they are dealing with a loved one’s terminal illness and all of the anxiety that comes with it. Part of the mission of hospice is to help not only the patient, but also the family, cope with end-of-life decisions and the emotions involved. This is why it’s so important to use every resource available, including on-hold messaging. #marketing #music From sharing basic information such as visiting guidelines and mask requirements for in-patient facilities, to general tips for friends and family members dealing with a loved one’s illness, on-hold messaging provides gentle reminders of important information. Another advantage of using professional on-hold productions is the ability for individual hospice organizations to truly personalize their messages. This begins with careful scripting and extends to selecting the right voices and music. These considerations are important for setting the tone and forwarding the mission of hospice care. If you’re involved in managing a hospice, contact me for more information. I’ll be happy to tell you more about how on-hold messages can work for you.
Experience & Education
-
ON HOLD:32
View Mike’s full experience
See their title, tenure and more.
or
Volunteer Experience
-
Proud Dad
Chris Groom Memorial Fund
- Present 23 years
Children
www.TeamChris19.com
www.Facebook.com/TeamChris19
Recommendations received
6 people have recommended Mike
Join now to viewOther similar profiles
Explore more posts
-
Charlie Dunahoo
When businesses are evaluating internet solutions, the conversation often comes down to broadband vs. dedicated internet — and the difference is significant. AT&T Dedicated Internet provides guaranteed bandwidth, meaning your business isn’t sharing speeds with other companies in the area. This results in consistent performance, faster upload speeds, lower latency, and better reliability — all critical for cloud applications, VoIP phone systems, video conferencing, large file transfers, and supporting remote employees. Another major advantage is the Service Level Agreement (SLA). With dedicated internet, your business gets uptime guarantees, performance guarantees, and priority support. If your internet is mission-critical, that level of accountability matters. Security is also improved since dedicated connections are not shared like traditional broadband, reducing exposure and providing a more stable environment for business operations. If your organization depends on internet for daily operations, customer experience, or revenue, dedicated internet isn’t a luxury — it’s infrastructure. #BusinessInternet #DedicatedInternet #ATTBusiness #Connectivity #DigitalTransformation
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top content