Redmond, Washington, United States
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About

Through multiple technical and leadership roles, I have demonstrated my ability to wear…

Articles by Kalpesh

  • Part 2: Getting to clarity

    Part 1: The Art of Refactoring Spaghetti Code During my time at Amazon, I have realized that Learn and Be Curious is…

    3 Comments
  • Part 1: The Art of Refactoring Spaghetti Code

    Jane walked into the conference room for our scheduled skip-level 1:1 and looked baffled. She pulled up the chair and…

    3 Comments
  • Death Spiral or Virtuous Cycle

    When my team took ownership of multiple services that undertook a key business function, it was in unhealthy shape…

    1 Comment

Activity

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Experience & Education

  • NVIDIA

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Patents

  • Contextual natural language understanding for conversational agents

    Issued US-11580968-B1

    Techniques are described for a contextual natural language understanding (cNLU) framework that is able to incorporate contextual signals of variable history length to perform joint intent classification (IC) and slot labeling (SL) tasks. A user utterance provided by a user within a multi-turn chat dialog between the user and a conversational agent is received. The user utterance and contextual information associated with one or more previous turns of the multi-turn chat dialog is provided to a…

    Techniques are described for a contextual natural language understanding (cNLU) framework that is able to incorporate contextual signals of variable history length to perform joint intent classification (IC) and slot labeling (SL) tasks. A user utterance provided by a user within a multi-turn chat dialog between the user and a conversational agent is received. The user utterance and contextual information associated with one or more previous turns of the multi-turn chat dialog is provided to a machine learning (ML) model. An intent classification and one or more slot labels for the user utterance are then obtained from the ML model. The cNLU framework described herein thus uses, in addition to a current utterance itself, various contextual signals as input to a model to generate IC and SL predictions for each utterance of a multi-turn chat dialog.

    Other inventors
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  • Composite Slot Type Resolution

    Issued US 11281857 B1

  • Slot Type Authoring

    Issued US 11,138,374B1

    Other inventors
    See patent
  • Hosting machine learning models

    Filed EU EP3857407A1

  • Hosting Machine Learning Models

    Issued US 20200104750A1

Courses

  • Essential Management Practices

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  • Essential Skills and Perspectives

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Projects

  • Quote Management System

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    The primary requirement was to detect rate shopping at LoneStar Transportation. Some of the key features included quote management, customer management, printing & emailing quotes, security integration with Active Directory via LDAP, interfacing with AS-400 and PCMiler, and data migration for existing terminals.

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  • ADR Management System

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    The system was designed to replace the growing number of paper-based ADRs handled by Odyssey Healthcare. It included features like ADR management, patient management, workflow aspects, integration with data warehouse for generating reports and data migration for existing ADRs and Patients.

  • Rental Management System

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    The motivation for the project was to bring the 60+ stores of the organization online so that executives can get a clear and accurate picture of the rent and services revenue. This gave upper management power to tweak key parameters to augment annual revenue. The primary modules/features include Agreements, Billing, Call Centre, Accounting/Finance, Storage Units, Inventory, Pricelists, Quotes, Taxation, Rentals, and Specials, Integration with Revenue Management, Tax Rates Web Service and Data…

    The motivation for the project was to bring the 60+ stores of the organization online so that executives can get a clear and accurate picture of the rent and services revenue. This gave upper management power to tweak key parameters to augment annual revenue. The primary modules/features include Agreements, Billing, Call Centre, Accounting/Finance, Storage Units, Inventory, Pricelists, Quotes, Taxation, Rentals, and Specials, Integration with Revenue Management, Tax Rates Web Service and Data Migration.

    Other creators

Languages

  • English

    Native or bilingual proficiency

  • Gujarati

    Native or bilingual proficiency

  • Hindi

    Professional working proficiency

  • Marathi

    Professional working proficiency

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