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Considerations when choosing an outsourced IT provider/adviser
Considerations when choosing an outsourced IT provider/adviser
Who are you really dealing with? Make sure you satisfy yourself on these points … How long have they been in business?…
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Mark Williams shared thisYour team are already using AI, but do you know what information they're sharing on a daily basis? Because without clear guidance, it's easy for someone to unintentionally upload... 🔸 Customer information 🔸 Financial data 🔸 Internal documents 🔸 Commercially sensitive information That's why every business should have an AI usage policy. It doesn't need to be complicated, but it should make it clear: 🔸 Which AI tools are approved for work 🔸 What information should never be shared 🔸 How AI can be used safely and responsibly If you're unsure where to start, get in touch with us here at Pensar IT. We'll help you put the right policies and safeguards in place, so your business can embrace AI with confidence while staying secure and compliant.
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Mark Williams shared thisEvery business deserves technology that helps it grow, not technology that gets in the way. That's why we're so passionate about what we do. But our business is about much more than technology alone. It's about building lasting relationships, understanding what matters most to our clients and becoming a trusted partner they can rely on as their business evolves. There's nothing more rewarding than seeing our clients succeed and knowing we've played a small part in helping them achieve their goals. I'm also incredibly proud of the team we've built here at Pensar IT. Their knowledge, dedication and commitment to doing the right thing for our clients shines through every single day. It's a privilege to lead such a talented team, and I can't wait to see what we'll achieve together next.
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Mark Williams shared thisThe recent developments in the 𝟮𝟬𝟮𝟰 𝗧𝗳𝗟 𝗰𝘆𝗯𝗲𝗿 𝗮𝘁𝘁𝗮𝗰𝗸 𝗰𝗮𝘀𝗲 are a reminder that cybersecurity isn't just an issue for large organisations. While most businesses won't make national headlines, that doesn't mean they're off a cyber criminal's radar. In fact, small and medium-sized businesses are often attractive targets because they're perceived to have fewer resources and security measures in place. The good news is that improving your cybersecurity doesn't have to be complicated. A few simple measures can make a real difference... 🔸 Are all of your systems and software kept up to date? 🔸 Is Multi-Factor Authentication (MFA) enabled wherever possible? 🔸 Have your employees received cyber awareness training in the last 12 months? Cybersecurity isn't just about preventing attacks, it's about reducing risk and protecting your business over the long-term. When was the last time your organisation reviewed its cybersecurity? If your cyber security feels more reactive than proactive, then get in touch with us at Pensar IT to learn more about how we can help to protect your business.
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Mark Williams shared thisThink that LinkedIn connection request is genuine? Take a moment to think again before you click the 'Accept' button. LinkedIn is becoming an increasingly popular hunting ground for cybercriminals, with scammers creating convincing fake profiles to target employees and businesses. Their aim could be to steal sensitive information, gain access to company systems, or trick someone into clicking a malicious link. Here are a few warning signs to look out for: 🔶 A profile with very few connections or little activity 🔶 A message asking you to download a document or click a link straight away 🔶 Requests to continue the conversation on another platform without a clear reason Before accepting a connection request or engaging with someone you've never met, take a moment to check their profile. A quick bit of due diligence could help protect both you and your organisation. If you're in any doubt or want to re-educate your staff about the importance of cybersecurity, get in touch with our expert team at Pensar IT and we'll more be more than happy to help you.
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Mark Williams shared thisEarlier this year, the UK Government wrote directly to business leaders about the growing risks posed by AI and cyber security. The message was clear: cyber security is a business issue for organisations of all sizes across the UK. As AI becomes more accessible, cyber criminals are using it to create more convincing phishing emails, automate attacks, and exploit vulnerabilities faster than ever before. At the same time, businesses are embracing AI to improve productivity and efficiency. The challenge is ensuring the right safeguards are in place alongside these new technologies. That's why cyber security shouldn't become a priority only after an incident occurs. At Pensar IT, we help businesses take a proactive approach by giving teams the tools, support and confidence they need to work securely. If you'd like to review your current cyber security measures or understand where potential risks may exist, our team would be happy to help.
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Mark Williams shared this𝗧𝘄𝗲𝗻𝘁𝘆 𝘆𝗲𝗮𝗿𝘀 𝗮𝗴𝗼 𝘁𝗼𝗱𝗮𝘆, 𝗺𝘆 𝗹𝗼𝘃𝗲𝗹𝘆 𝘀𝗶𝘀𝘁𝗲𝗿 𝗣𝗲𝗻𝗻𝘆 𝗽𝗮𝘀𝘀𝗲𝗱 𝗮𝘄𝗮𝘆 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗰𝗼𝗻𝘀𝗲𝗾𝘂𝗲𝗻𝗰𝗲𝘀 𝗼𝗳 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗦𝗰𝗹𝗲𝗿𝗼𝘀𝗶𝘀. 𝗦𝗵𝗲 𝘄𝗮𝘀 𝗷𝘂𝘀𝘁 𝟰𝟮 𝘆𝗲𝗮𝗿𝘀 𝗼𝗹𝗱. Penny developed MS at the age of 18 – just as her adult life was taking off. She'd just gone off to college and the main picture in this post was taken in the bedroom of her first term lodgings. By her early thirties, she had become almost completely disabled and lived with severe disability for around the last decade of her life. She died in 2006. That's the story in a nutshell, but, please, no need for sympathy as this post is really focused on something else... In contemplating this 20 year anniversary of Penny’s death, I found myself pondering a difficult question. “𝙒𝙤𝙪𝙡𝙙 𝙝𝙚𝙧 𝙨𝙩𝙤𝙧𝙮 𝙝𝙖𝙫𝙚 𝙗𝙚𝙚𝙣 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩 𝙞𝙛 𝙨𝙝𝙚 𝙬𝙚𝙧𝙚 𝙙𝙞𝙖𝙜𝙣𝙤𝙨𝙚𝙙 𝙩𝙤𝙙𝙖𝙮?” The answer, according to current evidence, is quite possibly, yes. When my sister became ill in the early 1980s, there were no disease-modifying treatments to slow the progression of MS. Care focused largely on managing symptoms because there was little that could be done to alter the course of the disease itself. Today, the picture is very different. Neurologists can diagnose MS much earlier using MRI, monitor disease activity closely, and offer highly effective treatments that can dramatically reduce relapses and slow disability progression. Many people diagnosed today remain mobile, independent, and in work for decades. Life expectancy has also improved significantly for many people with MS. Of course, not every case responds to treatment, and aggressive MS still exists. But someone with the same diagnosis today would have access to therapies and specialist care that simply didn't exist for my sister. That is a remarkable example of what sustained medical research can achieve. It's also a reminder that the job isn't finished. Thousands of people in the UK are still diagnosed with MS every year. There is still no cure, and many continue to live with fatigue, pain, cognitive difficulties, and progressive disability. That's why organisations such as the MS Society and other MS charities remain so important. They fund research, support people living with MS, train healthcare professionals, and work towards a future where stories like my sister's become increasingly rare. If you're able to support their work, whether by donating, fundraising, or simply raising awareness, you'll be helping to improve the lives of people living with MS today and contributing to the search for tomorrow's treatments. My sister never had the opportunities that people diagnosed today now have. But I am grateful that progress has been made, and hopeful that continued research will mean even better outcomes for future generations.
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Mark Williams shared thisThe first half of the year has flown by, and the start of July is a great time to check whether your IT setup is supporting your business goals. Many businesses use this time to review budgets, priorities and plans for the months ahead, but technology often only gets attention when something goes wrong. As we head into the second half of the year, here are a few simple questions worth asking around your current setup... 🔶 Are your cyber security measures still fit for purpose? 🔶 Have your backups actually been tested recently? 🔶 Are staff working on devices and software that are fully up to date? 🔶 Does everyone still have the right access to your systems? 🔶 With summer holidays approaching, do you have the right support in place if key people are away? Most importantly, is your current IT setup helping your business move forward or simply keeping the lights on? A quick review now can help identify small issues before they become bigger problems and ensure your business is set up for the months ahead. If you'd like a fresh pair of eyes on your current IT setup, get in touch with our expert team at Pensar IT to discuss how can help to not only protect your business but to help you grow.
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Mark Williams shared thisOver the last 30 years at Pensar IT, we've seen a lot of change, but our commitment to helping businesses stay secure has remained the same. Behind those three decades of experience is a team of dedicated IT professionals who genuinely care about the organisations we work with. While technology is at the heart of what we do, our work has never been just about fixing IT issues. It's about helping businesses operate with confidence, protecting livelihoods, and providing expert support when it matters most. As we celebrate our 30th year, we'd like to thank our clients, partners, and team members for being part of the journey. If you'd like to learn more about how our expert managed IT services can support your organisation, get in touch for more information on how we can help to protect your business.
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Mark Williams shared thisAs the holiday season approaches, many organisations will be managing annual leave, reduced staffing, and remote working. While this is all part of business as usual, it's also a good time to review your cybersecurity measures. Why? Because periods when key people are away, response times are slower, and remote working increases can create opportunities for cybercriminals to exploit. The following simple checks can help reduce risk: ✓ Ensure multi-factor authentication (MFA) is enabled across business-critical systems ✓ Confirm devices are up to date with the latest security patches ✓ Review remote access arrangements for employees working away from the office ✓ Remind staff how to identify phishing emails and suspicious requests ✓ Check that incident reporting procedures are clear and up to date Cybersecurity isn't about creating barriers to productivity. It's about ensuring your people can work confidently and securely, wherever they are. At Pensar IT, we help businesses build secure, reliable systems that support productivity while keeping cyber security front of mind. If you'd like to understand how resilient your IT environment is, get in touch to learn more about our risk-free three-month trial of our managed IT services.
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Mark Williams liked thisMark Williams liked thisLast night we held our 2026 Community Hero Awards! Thank you all for being our heroes 🏆🩷 They say it takes a village. Every day, we work our hardest to uplift young carers, but it's simply true; MYTIME could never do what we do without the support of our very own village of kindhearted friends, partners, and supporters. Hosted at Wimborne Town Football Club and attended by over 100 incredible guests, last night was our annual way of recognising those in our community who have done so much for young carers, asking nothing in return. It's our way of saying thank you. Keep your eyes peeled for stories from the night and more pictures to come, but for now, please join us in celebrating the winners once more. Every single member of the MYTIME community is a hero, and together we can change the world for young carers. ✨ Well done to our Community Fundraiser Kirsty Rafferty for a brilliant ceremony, and our Head of Fundraising Tim Sills for being the natural host that you are! #MYTIMEYoungCarers #AwardsCeremony #YoungCarerSupport #CommunitySupport #LevellingThePlayingField
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Mark Williams liked thisMark Williams liked thisA lovely evening on the Thames this week at the TwinFM Boat Party. 🚤☀️ It’s always good to step away from the office and catch up with familiar faces, make a few new connections and enjoy London from a different perspective. Some of the best conversations happen when there’s no rush and people have time to chat properly. A big thank you to everyone involved in organising another fantastic event. Wishing everyone a wonderful weekend. ✨ #TwinFM #LondonNetworking #ProfessionalConnector #BusinessRelationships
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Mark Williams liked thisMark Williams liked thisWhat an incredibly inspiring evening at the MYTIME Young Carers Community Hero Awards. It was a privilege to celebrate the remarkable young carers, along with the dedicated individuals, volunteers, supporters and organisations who work tirelessly to make such a positive difference in their lives. The stories of resilience, kindness and community spirit were truly humbling. I was honoured to represent Blue Sky Financial Planning as we were nominated for Corporate Partner of the Year. To be recognised alongside so many inspiring people and organisations was a real privilege and a wonderful way to round off an amazing year of fundraising in support of MyTime Young Carers. Special mention to my fellow “brave the wavers” who braved the sea in January and February for this cause 🌊 madness at its best!! A huge congratulations to all of the winners and nominees, and an enormous thank you to everyone at MyTime Young Carers for the life-changing work you do every day. Your passion and commitment continue to inspire us all. Here’s to continuing to support young carers and helping them achieve the recognition and opportunities they so richly deserve. 💙 #MyTimeYoungCarers #CommunityHeroAwards #YoungCarers #CorporatePartnership #Community #Fundraising #MakingADifference #financialplanning
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Mark Williams liked thisMark Williams liked thisLast night Emma Collins and I headed to You Are The Media’s Summer Party at SBomb in Poole… and what a cracking evening! Silent disco. Harbour views. An incredible sunset. Great conversations. Lots of laughter. It reminded me that the best business communities aren’t built around sales pitches or awkward networking. They’re built around genuine relationships, generosity and creating spaces where people actually enjoy spending time together. Mark Masters has created something really special! Huge credit to him and everyone involved. It’s also a great reminder of what we’re creating with Total Business Network (TBN). We believe business should absolutely help you grow, make connections and win work, but it should be enjoyable too and come from genuine relationships and trust. No pretending to be someone you’re not. No taking ourselves too seriously. Just good people supporting each other, sharing ideas and having a bit of fun along the way. Thanks Mark for another fantastic evening. Looking forward to the next one. Awesome to see you as always John Grinnell Ema Armstrong Darren Mooney Rhiannon Duffin John Jocham Gordon Fong FRSA Ashley Crocker Lee Taylor Matt King Zoe Hiljemark Liam Toms Karen Scott Total Marketing Agency Total Business Network (TBN) #Community #Networking #DorsetBusiness #Leadership #BusinessCommunity #TotalBusinessNetwork
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Mark Williams liked thisMark Williams liked thisEarlier this year, this space was a construction site. Today, it's a thriving outdoor space. A recent return visit to one of our fully soft landscaped play areas showed just how well the project has matured. The turf is lush, the planting is flourishing, and the ongoing maintenance is ensuring the space looks every bit as good as it did on handover. It's always rewarding to see our projects continue to grow and be enjoyed long after the work is complete. 🌿🌳 #PFLGroup #SoftLandscaping #PlaygroundDesign #LandscapeConstruction #GreenSpaces #Planting #Turf #LandscapeMaintenance #CommercialLandscaping #ParksAndPlay #SustainableLandscapes
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Mark Williams liked thisMark Williams liked thisHospitality is at the heart of everything we do at Restaurant Associates UK. It’s why our clients trust us to create memorable experiences through exceptional food, genuine hospitality and outstanding service. Our Hospitality Forum is one of the highlights of the year, bringing our teams together to share ideas, launch new concepts, celebrate innovation and discover the suppliers and trends shaping the future of hospitality. This year, we were proud to showcase fantastic partners including Granny Gothards ice cream, Mejuicer Hattingley Valley and Seven Seeded Artisan Bakery , alongside many other brilliant British producers who are helping us deliver menus with even greater provenance, quality and sustainability. A huge thank you to everyone who made the day such a success, especially Alex Robinson , Claudia Maia , Adam Thomason , Daniel C. , Sally Hillman , Ian Human Jonathan Gray john killington Lizzie Barnett Stephanie Robertson DipWSET Jack O'Keefe Alex Borley Kirsty Ghee Luxey Dayanandan RNutr Jade Isidro and Samantha Drake . Your passion and collaboration continue to raise the bar for our clients and their guests. #Hospitality #FoodInnovation #Sustainability #Provenance #RestaurantAssociates Restaurant Associates Venues Ways to be Well
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Mark Williams liked thisMark Williams liked this😲 I've made a few 'uh-oh' moments in my work relationships this week. In the self-imposed pressure of building the landscape of Move Together with Nature offers. Thinking through the offers, grappling with website design and copy, and getting out and about speaking to others.... I've reverted to a younger version of me. When I've been in my 'at home work mode', I've been focused on getting work done 'fast'. Totally, in my own zone. And uurgh 😤 it's reminded me of when I first started managing people. And... it's totally at odds to how I want to nurture the Move Together with Nature landscape. It is about 'togetherness'. At every level. Not just the experience of the offers, but in the 'how' it is created. It turns out, that after years of solo working, that I'm rusty at working alongside others. Whilst I've been wanting to work together in collaboration with others for ages, now it's happening, it appears that there are some younger parts of me that are showing up and imposing themselves on how I'm working. So to the three of you, who have experienced me NOT at my best this week, thank you for telling me I mis-stepped, and for not running a mile! Fiona G. for helping me plan the support processes for Source 2 Sea: the River Stour. The once a month walking journey along the length of the river. So thrilled that you want to finally help me with my business. Lynda Brown for our shaping conversations around the landscape of Move Together with Nature and trying to help me be succinct and clean in website design. I can see it clearly, and still working on simplicity of comms! Your clarity is much valued. Ashley Crocker for your calm collected presence, clarity of words and thinking as we co-shape The UnFurling space for coaches and counsellors. Our shared principles keep me grounded 🙏 At least this time round, I think I'm better at the repair conversations ⁉️ Here's to being better together over the coming months. Let's keep learning about each other and evolving who we are together. If I've inadvertently 'trod' on you these last few weeks. Please give me the feedback, so we can talk it through and move forward together. And if this resonates with any other solopreneurs who then try out collaborations, I'd love to hear what they bring up for you?! #BeBetterTogether #MoveTogetherwithNature #Source2Sea #TheUnFurling Btw, I pressed publish on the Move Together with Nature web-pages yesterday 👇 link in comments. Not yet done all the mobile version checks yet, so forgive me if not perfect. I'm a get it out there, try something, not nothing kind of person!
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Mark Williams liked thisWe can't wait to open the new Healthspan store in Salisbury! The team has been working incredibly hard, and bringing the brand to Salisbury has been an amazing first step. Stay tuned!Mark Williams liked thisBig things are coming to Salisbury 👀 Our team headed to the Stonehenge Polo Festival to say hello to the local community, and give a first taste of what's on the way.... A brand new Healthspan store is landing in Salisbury soon 💙 And before we open our doors, we wanted to start the conversation with you first. Thank you to everyone who came to say hi, Salisbury, watch this space. See you soon! #WeGotYou #SeriouslyCoolEvents #StonehengePoloFestival #CorporateHospitality #EventsWithPurpose #PoloWithPurpose
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Mark Williams liked thisMark Williams liked thisCardiff gave me late nights, a caffeine dependency, and a healthy fear of deadlines… and also an MSc in Cyber Security🎓 On Monday I walked the stage for my master’s with my family watching - a moment I won’t forget. It caps off a journey that started with my BSc in Computer Science here in 2021. I won’t pretend it was easy. But every one of those challenges pushed me further than I expected, and I came out the other side surer of the path I want than when I started. Huge thank you to the lecturers and support staff who helped get me here - Yulia Cherdantseva, Neetesh Saxena, Dr Daniel J. Finnegan, Dr Amir Javed, Dr Irene Anthi, George Theodorakopoulos, Andrew Hood, Susan Monkton, Ian Cooper, Elaine Haigh, Iryna Bernyk, Dr Lowri Williams, Kathryn Jones and everyone else too! You all challenged how I think about security and pushed me well past the textbook. The part that still feels surreal: I’m already living the next chapter. At Assurix I’ve spent the last 9 months helping build our GRC and customer success functions - going from theory in a lecture theatre to helping MSPs actually prove their security posture, not just claim it. And I genuinely love it! Proof, not promises.🚀 #CyberSecurity #CardiffUniversity #GRC #ClassOf2026 #CardiffGrad
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Corch Ω
Logged into the MS365 admin portal for the first time in a while today, saw this new "Agents" menu and wondered "huh, what's that?"... with all the fuss about agents this week I wanted to see what was up.... So apparently there are 135 agents registered in my tenant, added quietly by Microsoft with no interaction from me or, even a notification. What are they? Under the "all agents" tab I found all sorts of third party agents, most of them available to "All users". "Settings" tab shows "Allowed agent types" has all 3 options (MS/internal/third party agents) - all enabled by default. "User access" says "all users" can use agents. So in short, Microsoft has gone and given every user in your organisation the ability to install a bunch of third party AI agents into their MS365 apps without any sort of approval, oversight, or even the courtesy of letting you know they just drove a bulldozer through your security posture.
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Jon Cross
In just over two weeks, Microsoft will cease offering free support for Windows 10 as it reaches its end of life. For UK businesses still relying on it, this change is significant and requires swift action to safeguard operations. It's essential to evaluate your options promptly to ensure continued security and functionality. At Crosstek, we've recently guided several SMEs through the upgrade process, ensuring a seamless transition while keeping budgets in check. Success in managing IT transitions hinges on meticulous planning and understanding the specific needs of your business. Have you assessed the impact of Windows 10's end of support on your IT strategy yet? Share your thoughts or questions below.
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